FootClan Member Support
Troubleshoot issues with your FootClan membership, including questions about Discord, Accounts, Megalabowl, Member Tiers, and Premium Podcasts.
Account/Membership
How can I check my renewal date?
You can check the renewal date for your FootClan Subscription by going to your Account Page. You'll see your renewal date listed in the FootClan Mem...
How do I cancel my membership?
If you subscribed on our website: To cancel your membership, head to your Account Page and then click "Manage Membership" From there, click the Can...
Can I upgrade/downgrade my subscription?
Yes. To upgrade or downgrade your current subscription, simply head to your account page and click the “Manage Membership” link in the FootClan mod...
How do I request a refund on my subscription?
If you are within the specified refund window you can email us and we’ll handle your refund request. Per our terms and conditions, we cannot proc...
FootCast/Injury Blitz (Bonus Episodes)
How do I listen to the FootCast?
In order to listen to the FootCast, you need to add it to your podcast app. The app needs to be able to support a custom RSS feed however. Some commo...
How do I listen to the Injury Blitz?
Note: The Injury Blitz is only available to FootClan Premier and Ultimate Members. The Injury Blitz releases each Friday When you add the FootCast ...
Megalabowl
How do I join the Megalabowl?
Megalabowl signups usually begin in mid to late August. We announce when they go live and Megalabowl.com will be updated to reflect entries are open...
How do I check my standings in the Megalabowl?
Simply go to Megalabowl Standings and you'll see the current standings for the Megalabowl. Note that standings only display the current top 6 teams...
When can I sign up for the Megalabowl?
Megalabowl signups usually begin in mid to late August. We announce when they go live on the show and Megalabowl.com will be updated to reflect when...
I joined the Megalabowl, but I don't see my team or draft.
To confirm you have entered the Megalabowl correctly, you must check on the Sleeper app if you have a countdown timer for the draft time you chose dir...
Legacy Patreon Members (Former System)
How do I move my subscription from Patreon to your website?
Since our website and Patreon are different platforms there is no way to automatically migrate your existing subscription over. To migrate, follow th...
How do I cancel my Patreon subscription?
Just head to the Patreon Membership page (make sure you're logged into your Patreon account) and then click the "View Details" button. From there cl...
Can I just stay on Patreon and still get the perks?
Yes. We've brought things in-house to provide a more streamlined experience for people, but we are not requiring anyone to move their subscription to ...
I moved from Patreon to your website, but now I lost Discord/FootCast access.
This is an easy fix. You just need to head to FootClan HQ and click the "Connect to Discord" button, (if it shows a current connection, click discon...