FootClan Member Support

Troubleshoot issues with your FootClan membership, including questions about Discord, Accounts, Megalabowl, Member Tiers, and Premium Podcasts.

Account/Membership

How can I check my renewal date?

Edited 6 months ago

You can check the renewal date for your FootClan Subscription by going to your Account Page. You'll see your renewal date listed in the FootClan Mem...

How do I cancel my membership?

Edited 6 months ago

If you subscribed on our website: To cancel your membership, head to your Account Page and then click "Manage Membership" From there, click the Can...

Can I upgrade/downgrade my subscription?

Edited 6 months ago

Yes. To upgrade or downgrade your current subscription, simply head to your account page and click the “Manage Membership” link in the FootClan mod...

How do I request a refund on my subscription?

Edited 6 months ago

If you are within the specified refund window you can email us and we’ll handle your refund request. Per our terms and conditions, we cannot proc...

Discord Server

How do I unlock access to the Discord Server?

Edited 6 months ago

To sync to Discord and unlock all channels simply go to FootClan HQ and click the "Connect to Discord" button. It will then ask you to log into you...

FootCast/Injury Blitz (Bonus Episodes)

How do I listen to the FootCast?

Edited 6 months ago

In order to listen to the FootCast, you need to add it to your podcast app. The app needs to be able to support a custom RSS feed however. Some commo...

How do I listen to the Injury Blitz?

Edited 6 months ago

Note: The Injury Blitz is only available to FootClan Premier and Ultimate Members. The Injury Blitz releases each Friday When you add the FootCast ...

Megalabowl

How do I join the Megalabowl?

Edited 6 months ago

Megalabowl signups usually begin in mid to late August. We announce when they go live and Megalabowl.com will be updated to reflect entries are open...

How do I check my standings in the Megalabowl?

Edited 6 months ago

Simply go to Megalabowl Standings and you'll see the current standings for the Megalabowl. Note that standings only display the current top 6 teams...

When can I sign up for the Megalabowl?

Edited 6 months ago

Megalabowl signups usually begin in mid to late August. We announce when they go live on the show and Megalabowl.com will be updated to reflect when...

I joined the Megalabowl, but I don't see my team or draft.

Edited 6 months ago

To confirm you have entered the Megalabowl correctly, you must check on the Sleeper app if you have a countdown timer for the draft time you chose dir...

Legacy Patreon Members (Former System)

How do I move my subscription from Patreon to your website?

Edited 6 months ago

Since our website and Patreon are different platforms there is no way to automatically migrate your existing subscription over. To migrate, follow th...

How do I cancel my Patreon subscription?

Edited 6 months ago

Just head to the Patreon Membership page (make sure you're logged into your Patreon account) and then click the "View Details" button. From there cl...

Can I just stay on Patreon and still get the perks?

Edited 6 months ago

Yes. We've brought things in-house to provide a more streamlined experience for people, but we are not requiring anyone to move their subscription to ...

I moved from Patreon to your website, but now I lost Discord/FootCast access.

Edited 6 months ago

This is an easy fix. You just need to head to FootClan HQ and click the "Connect to Discord" button, (if it shows a current connection, click discon...